The retail meat business, like any other retail business is all about sales, which,in turn, is all about customers.
A customers service policy is THE most important policy a retailer can design, and customer “returns” is an essential part of that process.
Training ALL employees in good customers service should be a number one priority.
The policy should be discussed at every meeting, return slips should be looked at and problems identified and corrected.
Customer Returns…use them to your advantage!!
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